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NHTSA Recall 07E104000

VISIBILITY:GLASS, SIDE/REARDec 11, 2007· SAFELITE FULFILLMENT, INC.

Summary

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Affected Vehicles

YearMakeModel
2006ChryslerVoyager
2000DodgeCaravan
2004DodgeCaravan
2005DodgeCaravan
2006DodgeCaravan
2007DodgeCaravan
2000DodgeGrand Caravan
2004DodgeGrand Caravan
2005DodgeGrand Caravan
2006DodgeGrand Caravan
2007DodgeGrand Caravan
2005DodgeRAM 1500
2006DodgeRAM 1500
2007DodgeRAM 1500
2008DodgeRAM 1500
2002DodgeRAM 2500
2003DodgeRAM 2500
2004DodgeRAM 2500
2005DodgeRAM 2500
2006DodgeRAM 2500
2007DodgeRAM 2500
2008DodgeRAM 2500
2002DodgeRAM 3500
2003DodgeRAM 3500
2004DodgeRAM 3500
2005DodgeRAM 3500
2006DodgeRAM 3500
2007DodgeRAM 3500
2008DodgeRAM 3500
2002FordExplorer
2003FordExplorer
2004FordExplorer
2005FordExplorer
2006FordExplorer
2007FordExplorer
2008FordExplorer
2001HondaCivic
2002HondaCivic
2003HondaCivic
2004HondaCivic
2005HondaCivic
2002HondaCR-V
2003HondaCR-V
2004HondaCR-V
2005HondaCR-V

Helpful Guides

What to Do When Your Car Is Recalled →Your Rights During a Recall Repair →Car Recall Lawsuits — When and How to Sue →