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NHTSA campaign13V588000

Recall 13V588000: Steering

Reported Nov 20, 2013Nissan North America, Inc.1 catalog make

Component recorded by NHTSA

Steering › Electric Power Assist System

Campaign summary

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Consequence

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

Remedy in the source record

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.

Catalog coverage

Vehicle pages represented here

1 page

This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.

YearMakeModel
2014InfinitiQ50

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