Component recorded by NHTSA
Electrical System › Software
Campaign summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy in the source record
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.
Catalog coverage
Vehicle pages represented here
This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.
| Year | Make | Model |
|---|---|---|
| 2016 | Mercedes-Benz | Metris |
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