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NHTSA campaign18V800000

Recall 18V800000: Electrical System

Reported Nov 13, 2018Volvo Car USA LLC1 catalog make

Component recorded by NHTSA

Electrical System › Software

Campaign summary

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy in the source record

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.

Catalog coverage

Vehicle pages represented here

4 pages

This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.

YearMakeModel
2017VolvoV60
2018VolvoV60
2018VolvoV90CC
2017VolvoXC60

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