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NHTSA Recall 19V401000

EQUIPMENTMay 29, 2019· VCI Emergency Vehicle Specialists

Summary

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Affected Vehicles

YearMakeModel
2014FordE-350
2017FordE-350
2005FordE-450
2006FordE-450
2009FordE-450
2010FordE-450
2014FordE-450
2016FordE-450
2015FordF-450
2017FordF-450
2017FordF-550
2018FordF-550

Helpful Guides

What to Do When Your Car Is Recalled →Your Rights During a Recall Repair →Car Recall Lawsuits — When and How to Sue →