Component recorded by NHTSA
Back Over Prevention › Sensing System › Camera
Campaign summary
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy in the source record
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.
Catalog coverage
Vehicle pages represented here
This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.
| Year | Make | Model |
|---|---|---|
| 2019 | Chrysler | Pacifica |
| 2020 | Chrysler | Pacifica |
| 2019 | Dodge | Challenger |
| 2019 | Dodge | Durango |
| 2020 | Dodge | Durango |
| 2020 | Jeep | Cherokee |
| 2020 | Jeep | Gladiator |
| 2019 | Jeep | Grand Cherokee |
| 2020 | Jeep | Grand Cherokee |
| 2019 | Jeep | Renegade |
| 2020 | Jeep | Renegade |
| 2019 | Jeep | Wrangler |
| 2020 | Jeep | Wrangler |
| 2019 | RAM | 1500 |
| 2020 | RAM | 1500 |
| 2019 | RAM | 2500 |
| 2020 | RAM | 2500 |
| 2019 | RAM | 3500 |
| 2020 | RAM | 3500 |