NHTSA Recall 21V058000
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2021 | Mercedes-Benz | AMG C43 |
| 2021 | Mercedes-Benz | AMG CLA35 |
| 2021 | Mercedes-Benz | AMG CLA45 |
| 2021 | Mercedes-Benz | AMG E53 |
| 2019 | Mercedes-Benz | AMG GLA45 |
| 2021 | Mercedes-Benz | AMG GLB35 |
| 2021 | Mercedes-Benz | AMG GLC43 |
| 2021 | Mercedes-Benz | AMG GLC63 |
| 2017 | Mercedes-Benz | Amg Gt |