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NHTSA campaign23V854000

Recall 23V854000: Structure

Reported Dec 15, 2023Mercedes-Benz USA, LLC1 catalog make

Component recorded by NHTSA

Structure › Body › Roof And Pillars

Campaign summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy in the source record

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.

Catalog coverage

Vehicle pages represented here

1 page

This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.

YearMakeModel
2019Mercedes-BenzGLC350E

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