NHTSA Recall 24V031000

STRUCTURE:BODY:ROOF AND PILLARSJan 19, 2024· Ford Motor Company

Summary

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Affected Vehicles

YearMakeModel
2011FordExplorer
2012FordExplorer
2013FordExplorer
2014FordExplorer
2015FordExplorer
2016FordExplorer
2017FordExplorer
2018FordExplorer
2019FordExplorer

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