Component recorded by NHTSA
Equipment › Electrical › Infotainment › Video (touch)screen/monitor/unit
Campaign summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy in the source record
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.
Catalog coverage
Vehicle pages represented here
This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.
| Year | Make | Model |
|---|---|---|
| 2023 | Mercedes-Benz | Metris |
Related campaign records
Electrical System › Instrument Cluster / Panel
Nov 17, 2016
17V478000Air Bags › Frontal › Passenger Side › Inflator Module
Jul 28, 2017
16V077000Air Bags › Frontal › Driver Side › Inflator Module
Feb 10, 2016
24V316000Electronic Stability Control (esc) › Control Module › Software
May 6, 2024
25V090000Parking Brake › Driveline
Feb 14, 2025