2024 Jeep Grand Cherokee

13 Recalls · 100 Complaints · 0 Crashes · 2 Fires

Critical

13

Recalls

100

Complaints

2

Fires

No crashes reported

The 2024 Jeep Grand Cherokee has 13 recalls and 100 owner complaints filed with NHTSA. No crashes have been reported. 2 fires have been reported. The most common issue involves visibility:defroster/defogger/hvac system. Compare this to the 2023 Jeep Grand Cherokee which had 18 recalls.

Recalls (13)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Feb 15, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federa...

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number ...

EXTERIOR LIGHTING:HEADLIGHTS
Feb 22, 2024

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements o...

Consequence

High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403....

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Feb 22, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number ...

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Apr 25, 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi...

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy

Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbe...

AIR BAGS:FRONTAL
May 16, 2024

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa...

Consequence

Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy

Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-...

Owner Complaints (100)

Jan 2, 2026
MN

BOTH front door actuators have failed. Can NOT open the front passenger side door at ALL and the front driver side door will ONLY OPEN from the INSIDE. My passenger had to exit the vehicle through the front passenger side window when the door malfunctioned in January. Then about 2 weeks later we could no longer open the front driver's side door from the outside. The vehicle is available for inspection upon request. My front seat passenger was trapped in the car. Luckily the window was able to roll down and my passenger was limber enough to crawl out through the window.

Dec 14, 2024
TX

Over a year ago, my vehicles engine began ticking. On 12/14/2024, while driving the vehicle, it developed a rod knock, went into a limp mode and was towed back to our house. I eventually took the vehicle to Honda in Beaumont, Tx where they did an inspection of the vehicle and verbally told me it was the crankshaft, but would not provide me any documentation stating that. According to the lady at the desk, the service tech had never seen or heard of an issue like this in these vans. I was quoted almost $10,000 to replace the engine with a salvage yard engine with almost as many miles on it. I knew prior to taking it to Honda that there was a recall that did not cover my vehicle regarding this same issue. The vehicle is still parked at my house being started occasionally to keep battery charged.

Feb 18, 2026
OH

I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe and unpredictable and ken ganley kia of mentor refuse to take this unsafe vehicle back or even pay for the repairs. I am utterly disappointed such a big name in the auto industry could turn there back on a customer not only that let a young family pull off in a unpredictable electrical nightmare of a vehicle and refuse to stand by it.

Jan 12, 2026
CA

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

Fire
Feb 27, 2026
TN

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

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Source: NHTSA (National Highway Traffic Safety Administration). Data reflects all recalls and owner complaints on file.