2014 Kia Soul
5 Recalls · 100 Complaints · 0 Crashes · 2 Fires
5
Recalls
100
Complaints
2
Fires
No crashes reported
The 2014 Kia Soul has 5 recalls and 100 owner complaints filed with NHTSA. No crashes have been reported. 2 fires have been reported. The most common issue involves engine.
- ENGINE issues are the primary concern, with 2 separate recall campaigns addressing this component.
- Owner complaints have reported 2 fires linked to this vehicle, based on NHTSA data.
Recalls (5)
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Consequence
An engine compartment fire increases the risk of injury.
Remedy
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, fr...
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pisto...
Consequence
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the e...
Remedy
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic conver...
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Consequence
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may con...
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
Consequence
If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800...
Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
Consequence
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recal...
Owner Complaints (100)
BOTH front door actuators have failed. Can NOT open the front passenger side door at ALL and the front driver side door will ONLY OPEN from the INSIDE. My passenger had to exit the vehicle through the front passenger side window when the door malfunctioned in January. Then about 2 weeks later we could no longer open the front driver's side door from the outside. The vehicle is available for inspection upon request. My front seat passenger was trapped in the car. Luckily the window was able to roll down and my passenger was limber enough to crawl out through the window.
Over a year ago, my vehicles engine began ticking. On 12/14/2024, while driving the vehicle, it developed a rod knock, went into a limp mode and was towed back to our house. I eventually took the vehicle to Honda in Beaumont, Tx where they did an inspection of the vehicle and verbally told me it was the crankshaft, but would not provide me any documentation stating that. According to the lady at the desk, the service tech had never seen or heard of an issue like this in these vans. I was quoted almost $10,000 to replace the engine with a salvage yard engine with almost as many miles on it. I knew prior to taking it to Honda that there was a recall that did not cover my vehicle regarding this same issue. The vehicle is still parked at my house being started occasionally to keep battery charged.
I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe and unpredictable and ken ganley kia of mentor refuse to take this unsafe vehicle back or even pay for the repairs. I am utterly disappointed such a big name in the auto industry could turn there back on a customer not only that let a young family pull off in a unpredictable electrical nightmare of a vehicle and refuse to stand by it.
While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss. BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.
we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.
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Source: NHTSA (National Highway Traffic Safety Administration). Data reflects all recalls and owner complaints on file.