2020 Subaru Ascent

4 Recalls · 100 Complaints · 0 Crashes · 2 Fires

Moderate

4

Recalls

100

Complaints

2

Fires

No crashes reported

The 2020 Subaru Ascent has 4 recalls and 100 owner complaints filed with NHTSA. No crashes have been reported. 2 fires have been reported. The most common issue involves power train:automatic transmission:control module (tcm/pcm/tecm). Compare this to the 2019 Subaru Ascent which had 8 recalls.

Recalls (4)

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Dec 9, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs...

STEERING:LINKAGES:TIE ROD ASSEMBLY
Dec 9, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive ...

Consequence

The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.

Remedy

Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-8...

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy

Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. ...

PARK OUTSIDE — Fire risk, do not park in a garage
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Dec 8, 2022

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.

Consequence

A melting ground terminal increases the risk of a fire.

Remedy

Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or ...

Owner Complaints (100)

Jan 2, 2026
MN

BOTH front door actuators have failed. Can NOT open the front passenger side door at ALL and the front driver side door will ONLY OPEN from the INSIDE. My passenger had to exit the vehicle through the front passenger side window when the door malfunctioned in January. Then about 2 weeks later we could no longer open the front driver's side door from the outside. The vehicle is available for inspection upon request. My front seat passenger was trapped in the car. Luckily the window was able to roll down and my passenger was limber enough to crawl out through the window.

Dec 14, 2024
TX

Over a year ago, my vehicles engine began ticking. On 12/14/2024, while driving the vehicle, it developed a rod knock, went into a limp mode and was towed back to our house. I eventually took the vehicle to Honda in Beaumont, Tx where they did an inspection of the vehicle and verbally told me it was the crankshaft, but would not provide me any documentation stating that. According to the lady at the desk, the service tech had never seen or heard of an issue like this in these vans. I was quoted almost $10,000 to replace the engine with a salvage yard engine with almost as many miles on it. I knew prior to taking it to Honda that there was a recall that did not cover my vehicle regarding this same issue. The vehicle is still parked at my house being started occasionally to keep battery charged.

Feb 18, 2026
OH

I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe and unpredictable and ken ganley kia of mentor refuse to take this unsafe vehicle back or even pay for the repairs. I am utterly disappointed such a big name in the auto industry could turn there back on a customer not only that let a young family pull off in a unpredictable electrical nightmare of a vehicle and refuse to stand by it.

Jan 12, 2026
CA

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. The vehicle was towed to a yard following the incident. The vehicle and its contents were declared a total loss.   BWM North America dispatched a technician to inspect the vehicle. After inspection, the manufacturer indicated that the starter was the source of the fire. At the time of the incident, the vehicle was subject to a safety recall related to the starter with no remedy available. The failure occurred without warning. Both occupants were exposed to heavy smoke.

Fire
Feb 27, 2026
TN

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

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Source: NHTSA (National Highway Traffic Safety Administration). Data reflects all recalls and owner complaints on file.