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NHTSA campaign21V077000

Recall 21V077000: Back Over Prevention

Reported Feb 17, 2021Daimler Vans USA, LLC1 catalog make

Component recorded by NHTSA

Back Over Prevention › Sensing System › Camera

Campaign summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy in the source record

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.

Catalog coverage

Vehicle pages represented here

4 pages

This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.

YearMakeModel
2019Mercedes-BenzSPRINTER 1500
2020Mercedes-BenzSPRINTER 3500
2019Mercedes-BenzSPRINTER 4500
2020Mercedes-BenzSPRINTER 4500

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