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NHTSA model-year recall report

2020 Mercedes-Benz Sprinter 4500 Recalls

22 campaigns in our verified NHTSA snapshot, with source consequences, remedies, and VIN-specific next steps.

Check exact VIN status Decode a VIN

22

NHTSA campaigns

15

Affected systems

0

Urgent advisories

Dec 13, 2024

Latest campaign date

At a glance

What the record says

This model year's count is above the Mercedes-Benz Sprinter 4500 average of 20.3 campaigns per listed year. That is context only—not proof that this year is safer or less safe.

The most frequent affected category is Electrical System › Software, appearing in 4 campaigns.

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  3. 3

    Repair

    Contact an authorized dealer if a campaign applies.

Source campaign records

All 2020 Mercedes-Benz Sprinter 4500 recall campaigns

Shown newest first. NHTSA summary, consequence, and remedy text is preserved without truncation.

NHTSA campaign 24V930000

Electrical System › Instrument Cluster / Panel

Manufacturer: Daimler Vans USA, LLC

Reported Dec 13, 2024

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Safety consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 23V875000

Structure › Critical Fasteners

Manufacturer: Daimler Vans USA, LLC

Reported Dec 21, 2023

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Safety consequence

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 23V876000

Structure › Critical Fasteners

Manufacturer: Daimler Vans USA, LLC

Reported Dec 21, 2023

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Safety consequence

A detached partition wall can increase the risk of injury.

Manufacturer remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 23V874000

Structure › Body

Manufacturer: Daimler Vans USA, LLC

Reported Dec 21, 2023

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

Safety consequence

Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 23V204000

Electrical System › Instrument Cluster / Panel

Manufacturer: Daimler Vans USA, LLC

Reported Mar 24, 2023

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Safety consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 22V796000

Power Train › Automatic Transmission › Internal › Park Pawl

Manufacturer: Daimler Vans USA, LLC

Reported Oct 21, 2022

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Safety consequence

Vehicle rollaway increases the risk of a crash.

Manufacturer remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 22V360000

Electrical System › Software

Manufacturer: Daimler Vans USA, LLC

Reported May 20, 2022

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Manufacturer remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 22V281000

Back Over Prevention › Display Function

Manufacturer: Daimler Vans USA, LLC

Reported Apr 27, 2022

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V972000

Electrical System › Software

Manufacturer: Daimler Vans USA, LLC

Reported Dec 15, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Safety consequence

Unintentional vehicle movement can increase the risk of a crash.

Manufacturer remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V410000

Electrical System

Manufacturer: Daimler Vans USA, LLC

Reported Jun 2, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Safety consequence

Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Manufacturer remedy

Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V411000

Electrical System › Software

Manufacturer: Daimler Vans USA, LLC

Reported Jun 2, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Manufacturer remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V359000

Structure › Body › Door › Hinge And Attachments

Manufacturer: Daimler Vans USA, LLC

Reported May 17, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

Safety consequence

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

Manufacturer remedy

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V241000

Steering › Hydraulic Power Assist › Hose, Piping, And Connections

Manufacturer: Daimler Vans USA, LLC

Reported Apr 6, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

Safety consequence

A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V235000

Electrical System › Instrument Cluster / Panel

Manufacturer: Daimler Vans USA, LLC

Reported Apr 5, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety consequence

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V153000

Latches / Locks / Linkages › Doors › Lock

Manufacturer: Daimler Vans USA, LLC

Reported Mar 10, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety consequence

In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

Manufacturer remedy

DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V152000

Service Brakes, Hydraulic › Pedals And Linkages

Manufacturer: Daimler Vans USA, LLC

Reported Mar 10, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

Safety consequence

Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V077000

Back Over Prevention › Sensing System › Camera

Manufacturer: Daimler Vans USA, LLC

Reported Feb 17, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 21V055000

Electrical System › Software

Manufacturer: Daimler Vans USA, LLC

Reported Feb 5, 2021

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 20V802000

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

Manufacturer: Daimler Vans USA, LLC

Reported Dec 21, 2020

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

Safety consequence

Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Manufacturer remedy

DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 20V663000

Steering › Hydraulic Power Assist › Hose, Piping, And Connections

Manufacturer: Daimler Vans USA, LLC

Reported Oct 28, 2020

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Safety consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 20V631000

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines / Piping, And Fittings

Manufacturer: Daimler Vans USA, LLC

Reported Oct 14, 2020

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

Safety consequence

Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

NHTSA campaign 20V595000

Fuel System, Gasoline › Delivery › Hoses, Lines / Piping, And Fittings

Manufacturer: Daimler Vans USA, LLC

Reported Sep 29, 2020

What is recalled

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Safety consequence

A fuel leak can increase the risk of a fire.

Manufacturer remedy

DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

Campaign history does not confirm applicability or repair status for one VIN.

Campaign details

Other Mercedes-Benz Sprinter 4500 model years

Compare campaign histories within the same model. Counts are descriptive, not a safety grade.

202022 campaigns201938 campaigns20161 campaign
View all model years

Other 2020 Mercedes-Benz recall reports

2020 Mercedes-Benz Sprinter 350022 campaigns2020 Mercedes-Benz Sprinter (VS30)3 campaigns2020 Mercedes-Benz E 450 4MATIC1 campaign2020 Mercedes-Benz S 560 4MATIC1 campaign

2020 Mercedes-Benz Sprinter 4500 recall questions

How many recalls does the 2020 Mercedes-Benz Sprinter 4500 have?

This verified dataset contains 22 NHTSA campaigns associated with the 2020 Mercedes-Benz Sprinter 4500. A campaign can apply to some, not all, vehicles of the same model year.

Does this confirm an open recall for my 2020 Mercedes-Benz Sprinter 4500?

No. This page is a model-year campaign history. Use NHTSA's official lookup or an authorized dealer to confirm whether a campaign applies to your exact VIN and whether the repair remains open.

Are vehicle recall repairs free?

When a safety recall campaign applies to your VIN, the manufacturer remedy is generally provided at no charge through an authorized dealer. Confirm eligibility and scheduling with the manufacturer or dealer.

Source: NHTSA. Dataset includes campaigns through Jul 30, 2026. Last processed Aug 8, 2026. Methodology