Component recorded by NHTSA
Electrical System › Instrument Cluster / Panel
Campaign summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy in the source record
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Confirm current remedy eligibility, parts availability, and completion status with NHTSA, the manufacturer, or an authorized dealer.
Catalog coverage
Vehicle pages represented here
This list reflects vehicle pages in MyRecallCheck, not necessarily the campaign's full affected population or every affected product. Use the official VIN lookup for applicability.
| Year | Make | Model |
|---|---|---|
| 2019 | Mercedes-Benz | SPRINTER 1500 |
| 2020 | Mercedes-Benz | SPRINTER 3500 |
| 2019 | Mercedes-Benz | SPRINTER 4500 |
| 2020 | Mercedes-Benz | SPRINTER 4500 |
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